Front Row Webinars

Protecting Against Fraud:
A Front Line Perspective

March 28, 2012
2:00 p.m.

Check fraud, ATM skimmers, scams, and social engineering (Identity Theft) attack our branches daily.

This fast moving session will enable front line staff and management to recognize how the criminal element will compromise your credit union. We'll explain to branch staff what they have to look out for daily while still providing exceptional member service.

Objectives include:

  • How to perform a 360 degree review of your ATM daily.
  • How a confident person will obtain information from your staff.
  • Techniques used to make fraudulent checks that your staff will accept.
  • Scams and schemes that attack your members, as well as your credit union staff.

Register Here!

$169 per connection
Credit unions under $30 million in assets pay only $125
 Registration includes 6 months archive access.

Speaker: Barry Thompson
Barry Thompson, CRCM, has worked in the financial services industry for over three decades. He has handled over 900 security cases and has been involved with investigations and prosecutions at the federal, state, and local levels. He has investigated embezzlement cases, identity fraud cases, check kites and almost all possible criminal incidents against financial institutions.

PCUA



Upcoming Webinars

Embezzlement: How to Protect Your Credit Union

April 10, 2 p.m.
Register today!
$169 per connection.

Embezzlement has become the nation's leading financial crime, and losses attributed to embezzlement are greater than those from all other financial crimes combined.

  • Understand who embezzles, how much they steal, and why;
  • Determine the critical areas of risk in your organizational structure;
  • Learn what motivates an embezzler and how to predict the crime;
  • Develop strategies to minimize risk.

Speaker:
Dana Turner
Combining the knowledge gained in a successful law enforcement career with tactical business operations procedures, Dana Turner has created loss prevention programs for financial, retail, and government clients.

Front Row Webinars is a collaboration between nationally recognized consultant, Rory Rowland and the Pennsylvania Credit Union Association's Education Department. Questions? Contact the Education Department at education@pcua.org